Those waiting for drivers and learners licences are in for a longer wait due to damaged infrastructure and outdated software.
In July 2018 the Driving licence Card Account (DCLA) in Pretoria sent on strike for four months during which time damage was caused to the interface between the card production facility and the National Traffic information system (NaTIS).
The DCLA are responsible for the printing of the licences.
Shortly after the strike an upgrade was initiated on the system. However, the machines which used to perform the eye tests for drivers and learners licences has been hampered by a software issue.
The licences cannot be completed without the eye tests which has resulted in delays in issuing of the licences.